FAQ

Turn The Page Bookstore offers returns on orders that were damaged upon delivery. Turn The Page Bookstore has a 30-day return policy, which means you have 30 days after receiving your order to request a return. Please refer to Book Return Qualification to determine if you'll qualify for a return. 

To be eligible for a return, your item must be in the same condition that you received it, unused, and in it’s original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at help@ttpagebookstore.com In your email, you’ll need to include your name and order number. A photo of the item(s) you want to return is also required. 

Please note Turn The Page Bookstore does not accept returns or refunds on sale items or gift cards.

The fastest way to ensure what you want is to return the item you have, and once the return is accepted, make a separate purchase for a new item. Please note that the item you wish to exchange must be of equal value to the item you are returning.

Orders are available for cancelation within 48 hours of ordering OR until the order has been shipped - whichever occurs first. Turn The Page Bookstore works quickly to ship your order, so it is possible that your order will ship before the 48-hour mark. 

Refunds are typically available within 10 business days, depending on your bank policies. If more than 15 business days have passed since the refund was approved, please contact us at help@ttpagebookstore.com